Terms & Conditions

Welcome to www.swingsaga.com. These terms and conditions outline the rules and regulations for the use of Swingsaga's Website, located at www.swingsaga.com. By accessing this website, we assume you accept these terms and conditions. Do not continue to use www.swingsaga.com if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person logging on this website and complying with the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us” refers to our Company. “Party”, “Parties”, or “Us” refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of the provision of the Company’s stated services, in accordance with and subject to prevailing Indian law. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they are taken as interchangeable and therefore as referring to the same.

Cookies

We employ the use of cookies. By accessing www.swingsaga.com, you agree to use cookies in accordance with Swingsaga's Privacy Policy. Most interactive websites use cookies to let us retrieve the user's details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate and advertising partners may also use cookies.

License

Unless otherwise stated, Swingsaga and/or its licensors own the intellectual property rights for all material on www.swingsaga.com. All intellectual property rights are reserved. You may access material from www.swingsaga.com for your own personal use, subject to the restrictions set in these Terms and Conditions.

You must not

This Agreement shall begin on the date hereof. Our Terms and Conditions were created with the help of a Terms and Conditions template.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Swingsaga does not filter, edit, publish or review comments prior to their presence on the website. Comments do not reflect the views and opinions of Swingsaga, its agents and/or affiliates. Comments reflect the views and opinions of the person who posts them. To the extent permitted by applicable law, Swingsaga shall not be liable for comments or for any liability, damages or expenses caused and/or suffered as a result of any use of, posting of, or appearance of comments on this website. Swingsaga reserves the right to monitor all comments and to remove any comments that can be considered inappropriate, offensive or in breach of these Terms and Conditions.

You warrant and represent that

  • You are entitled to post comments on our website and have all necessary licenses and consents to do so.
  • The comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party.
  • The comments do not contain defamatory, libellous, offensive, indecent or otherwise unlawful material that invades privacy.
  • The comments will not be used to solicit or promote business or custom, present commercial activities, or promote unlawful activity.

You hereby grant Swingsaga a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your comments in any and all forms, formats or media.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval: government agencies; search engines; news organizations; online directory distributors that link to the websites of other listed businesses; and system-wide accredited businesses, except soliciting non-profit organizations, charity shopping malls and charity fundraising groups.

These organizations may link to our home page, publications or other website information so long as the link: (a) is not deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from commonly known consumer and business information sources; dot-com community sites; associations or other groups representing charities; online directory distributors; internet portals; accounting, law and consulting firms; and educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavourable to ourselves or our accredited businesses; (b) the organization does not have negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates for the absence of Swingsaga; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link is not deceptive, does not falsely imply sponsorship, endorsement or approval, and fits within the context of the linking party's site.

If you are one of the organizations listed above and are interested in linking to our website, you must inform Swingsaga by email. Please include your name, organization name, contact information, your website URL, a list of URLs from which you intend to link to our website, and a list of the URLs on our site to which you would like to link. Please allow 2–3 weeks for a response.

Approved organizations may hyperlink to our website using our corporate name, the URL being linked to, or another description of our website that makes sense within the context and format of the linking party's site. No use of Swingsaga's logo or other artwork will be allowed for linking without a trademark licence agreement.

iFrames

Without prior approval and written permission, you may not create frames around our webpages that alter the visual presentation or appearance of our website.

Content Liability

We shall not be held responsible for any content that appears on your website. You agree to protect and defend us against all claims arising from your website. No link(s) should appear on any website that may be interpreted as libellous, obscene or criminal, or that infringes, otherwise violates, or advocates the infringement or other violation of any third-party rights.

Your Privacy

Please read our Privacy Policy.

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our website. You agree to immediately remove all links to our website upon request. We also reserve the right to amend these Terms and Conditions and our linking policy at any time. By continuously linking to our website, you agree to be bound by and follow these linking terms and conditions.

Removal of Links from Our Website

If you find any link on our website that is offensive for any reason, you are free to contact us and inform us at any moment. We will consider requests to remove links, but we are not obligated to do so or to respond directly.

We do not ensure that the information on this website is correct; we do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Product Collections, Returns & Refunds

Swingsaga offers products across three collections: Luxe, Statement Edit, and Everyday. Each collection is subject to the following return and refund terms.

1. Luxe Collection

  • Products purchased from the Luxe Collection are eligible for return, subject to the conditions outlined in our Refund and Returns Policy.
  • Return requests must be submitted within 3 working days of receiving the product.
  • Products must be unused, in their original condition, and accompanied by their original packaging and accessories, where applicable.
  • Returns are accepted, but monetary refunds are not provided.
  • Customized or modified products, including changes to shape, size, colour or design, are not eligible for return, except where required by applicable law.

2. Statement Edit Collection

  • Products purchased from the Statement Edit Collection are eligible for return, subject to the conditions outlined in our Refund and Returns Policy.
  • Return requests must be submitted within 3 working days of receiving the product.
  • Products must be unused, in their original condition, and accompanied by their original packaging and accessories, where applicable.
  • Returns are accepted, but monetary refunds are not provided.
  • Customized or modified products, including changes to shape, size, colour or design, are not eligible for return, except where required by applicable law.

3. Everyday Collection

  • Products purchased from the Everyday Collection are non-returnable and non-refundable.
  • Returns will not be accepted for change of mind, personal preferences or other reasons, except where required by applicable law or covered by our policies for incorrect or transit-damaged products.
  • Customers are advised to review product descriptions, dimensions, colours and specifications carefully before placing an order.

4. Incorrect Products and Transit Damage

If a customer receives an incorrect product or a product damaged during transit, they must contact Swingsaga at helloswingsaga@gmail.com.

  • Incorrect-product complaints must be raised within 3 working days of delivery.
  • Transit-damage complaints must be raised within 72 hours of delivery, supported by an unboxing video and relevant photographs, where available.
  • After verification, Swingsaga will communicate the appropriate resolution, which may include an exchange or replacement, subject to the applicable policy and law.

5. Customized and Made-to-Order Products

Swingsaga products are handcrafted and may be made to order. Products customized or modified according to a customer's specific requirements are not eligible for return or refund, except where required by applicable law.

Once production has commenced, cancellation requests may not be accepted, and advance or token payments may be non-refundable in accordance with our Refund and Returns Policy and applicable law.

6. Policy Reference

By placing an order on www.swingsaga.com, customers acknowledge that they have reviewed the applicable collection-specific terms and our Refund and Returns Policy.

For complete details regarding return procedures, eligibility, exchanges and order-related concerns, please refer to the Refund and Returns Policy published on our website.

Nothing in these Terms and Conditions is intended to limit any consumer rights available under applicable law.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website.

Nothing in this disclaimer will limit or exclude our or your liability for death or personal injury; limit or exclude our or your liability for fraud or fraudulent misrepresentation; limit any of our or your liabilities in any way that is not permitted under applicable law; or exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this section and elsewhere in this disclaimer are subject to the preceding paragraph and govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.