Can I cancel, exchange, or merge my order after placing it?

No. All orders are final once confirmed and cannot be cancelled, exchanged, or merged.

Do you accept returns or refunds?

Returns or refunds are only considered if you received the wrong product. Requests must be made within 3 working days of receiving the order. Refunds are issued via the same payment gateway within 7–10 working days after the returned product is received.

What should I do if my swing arrives damaged during transit?

Record an unboxing video and email it within 72 hours of delivery. Eligible cases are exchanged, typically processed for delivery within 7–10 working days.

When is my order considered placed?

An order is considered placed only after payment is received; you will get a confirmation email.

How long does delivery take within India?

Orders are shipped within 15 business days after processing. Delivery within India is typically 20–25 business days once confirmed. Tracking details are shared by text message and email after dispatch.

Do you ship internationally? What is the delivery time?

Yes. International deliveries typically take around 30 working days.

Will I receive tracking details for my order?

Yes. Tracking information is sent via text message and email once your parcel is shipped.

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